Privacy Policy

We're committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information on our educational platform.

Last updated: 03 Dec 2025

--- Please read the documents carefully ---


1. Information We Collect


1.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, password, and optional profile information.
  • User Preferences: Dietary preferences, allergies, health goals, and other personalization settings you choose to provide.
  • Feedback and Communication: Information you provide when contacting our support team or providing feedback.


1.2 Information Collected Automatically

  • Scanned Food Data: Images of food products, barcodes, nutrition labels, and product information you scan using our App.
  • Usage Data: Information about how you interact with the App, including features used, time spent, and navigation patterns.
  • Device Information: Device type, operating system, unique device identifiers, IP address, and mobile network information.
  • Location Data: With your permission, we may collect precise or approximate location data to provide location-specific nutritional information and product availability.


1.3 Camera and Photo Library Access

  • Our App requires access to your device's camera to scan food products and nutrition labels.
  • We may request access to your photo library if you choose to upload existing images for analysis.
  • Images are processed to extract nutritional information and are handled according to this Privacy Policy.


1.4 AI-Generated Data

  • We use artificial intelligence to analyze food products and generate health impact information.
  • The AI processes your scanned data, preferences, and health goals to provide personalized insights.


2. How We Use Your Information


We use the collected information for the following purposes:

  • Core Functionality: To scan food products, extract nutritional information, and provide AI-generated health impact analysis.
  • Personalization: To customize recommendations based on your dietary preferences, allergies, and health goals.
  • App Improvement: To analyze usage patterns, improve our AI models, and enhance user experience.
  • Communication: To send you service updates, respond to inquiries, and provide customer support.
  • Security: To detect, prevent, and address technical issues, fraud, and unauthorized activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.


3. AI-Generated Health Information Disclaimer


IMPORTANT: The health impact information provided by our App is generated by artificial intelligence and is intended for informational and educational purposes only. This information:

  • Should NOT be considered medical advice, diagnosis, or treatment
  • May contain inaccuracies or errors
  • Should not replace consultation with qualified healthcare professionals
  • Is based on general nutritional data and may not account for individual health conditions

Always consult with a healthcare provider before making decisions based on information provided by our App.


4. How We Share Your Information


We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in:

  • Cloud storage and hosting services
  • AI and machine learning processing
  • Analytics and app performance monitoring
  • Customer support services
  • Payment processing (if applicable)

These providers are contractually obligated to protect your information and use it only for specified purposes.


4.2 Nutritional Databases and Product Information

We may share scanned product data with third-party nutritional databases to improve accuracy and obtain comprehensive product information. This data is typically anonymized.


4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).


4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


4.5 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.


5. Data Retention


We retain your personal information for as long as necessary to:

  • Provide you with our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Scanned Images: Images of food products are typically processed immediately and may be stored temporarily for quality assurance and AI model improvement. You can request deletion of stored images at any time.

Account Data: If you delete your account, we will delete your personal information within 30 days, except where retention is required by law.


6. Your Privacy Rights


Depending on your location, you may have the following rights:

6.1 Access and Portability

You have the right to access your personal information and request a copy in a portable format.

6.2 Correction

You can update or correct your personal information through the App settings or by contacting us.

6.3 Deletion

You can request deletion of your personal information, subject to legal retention requirements.

6.4 Opt-Out

You can opt out of:

  • Marketing communications (unsubscribe links in emails)
  • Location data collection (device settings)
  • Certain data processing activities (contact us)

6.5 Do Not Sell My Personal Information (California Residents)

We do not sell personal information. California residents have additional rights under the CCPA.

6.6 GDPR Rights (EU/EEA Residents)

If you are in the European Union or European Economic Area, you have rights under GDPR including data access, rectification, erasure, restriction of processing, data portability, and the right to object.


7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security assessments
  • Access controls and monitoring
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


8. Children's Privacy

Our App is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.


9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.


10. Third-Party Links and Services

Our App may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the new Privacy Policy in the App
  • Sending you an email notification
  • Displaying a prominent notice in the App

Your continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.


12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:


info@thinka.co.site


Your Consent

By using our App, you consent to this Privacy Policy and agree to its terms.